Who We Are

It’s A Business About People

As our founder often reminds us “Insurance is a business about people.” That theme influences everything that we do at New Empire Group.

Our relationships are formed by our people creating the conditions for success in every interaction that we have with our agents and carrier partners. We believe that they are entitled to the very best that we can give; all day, every day. To that end we have partnered with many of the industry’s most trusted carriers to bring superior programs to our agents, including Chubb, Zurich, Navigators, ACE , Chartis, CNA and MiddleOak.

In the end, it’s a business about people and we are fortunate to have some of the finest at New Empire Group.

Meet Our Professionals

Deborah Mackoul, CPIA

President

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Deborah Mackoul

As a founding partner and President Debbie has guided New Empire Group’s growth and expansion with her over 20 years of insurance experience. Debbie is a member of Napslo, Elany, WINLI (Women of Insurance of Long Island), Long Beach Lions and AIM Society. Debbie is active in her local school district. In previous years she has been a member of the Long Beach High School Budget Committee. Currently, Debbi offers a mentoring program to local high school students that may be interested in pursuing a career in insurance. Ms. Mackoul is also currently pursuing her CPCU designation.

PHONE
(516) 690-8115

Robert G. Mackoul, CIC, CISR

Vice President

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Robert G. Mackoul

Rob is both a founding partner of New Empire Group and the Executive Vice President of Underwriting. With his 16 years of insurance experience Rob is responsible for New Empire Group’s underwriting results. 

PHONE
(516) 690-8116

James O’Neill

Director of Business Development

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James O’Neill

Jim brings 20 years of insurance underwriting, sales and marketing experience to New Empire Group as the Director of Business Development. Jim is a graduate of Long Island University and is a licensed NYS insurance broker. Jim is currently a Board Member for the Long Island Insurance Community.

PHONE
(516) 690-8126

Jennifer Teague

Agency Accounting

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Jennifer Teague

Jennifer Teague joined NEG in 2005 as a Commercial Lines Underwriting Assistant while working towards the completion of college which she attended full time in the evening. Jennifer has worked in multiple underwriting capacities in both the Commercial Umbrella and Property Managers Errors and Omissions Programs. She currently handles New Empire Group’s Agency Accounting. Jennifer is also a licensed NYS insurance broker.

PHONE
(516) 690-8039

Emma Mahnken

Program Underwriter

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Emma Mahnken

In 2003 Emma began her years of part-time experience working with the NEG umbrella team between 2003 and 2006. Following her graduation from Michigan State with a degree in Finance, Emma worked in Financial Management before deciding that NEG was where she belonged. Emma re-joined NEG as a full-time program underwriter and we’re glad to have her back.

PHONE
(516) 690-8129

Kathleen Burrowes

Commercial Lines Supervisor

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Kathleen Burrowes

Katie, who is a licensed NYS Insurance Broker, has been employed with New Empire Group since 2004. She joined our Team after attending Molloy College and has grown from an Underwriter to an Underwriter Supervisor. She is currently perusing her CPCU Designation.

PHONE
(516) 690-8118

Marisa Vutrano

Commercial Umbrella Underwriter

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Marisa Vutrano

Marisa earned her undergraduate degree in Accounting & Financial Systems from UMASS Amherst. While completing her Masters in finance from Boston’s Suffolk University Marisa worked in mutual funds. Marisa joined NEG in 2008 as a Commercial Umbrella Underwriter. Marisa is a licensed insurance broker currently pursuing her CPCU designation.

PHONE
(516) 690-8124

Monica Bustamante

Commercial Umbrella Underwriter

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Monica Bustamante

Monica majored in Business Administration at Queens College and worked as a tax administrator. Since joining NEG in 2009 Monica has obtained her NYS brokers license and is pursuing her CPCU designation. Monica is a Commercial Umbrella Underwriter for NEG.

PHONE
(516) 690-8117

Stephanie Corr

Commercial Umbrella Underwriter

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Stephanie Corr

Stephanie’s enthusiasm for the insurance business began in high school when she was an assistant at a direct writer. Stephanie joined New Empire Group in October of 2010, bringing with her over 10 years of experience in the insurance industry. She continues to have a positive impact on her coworkers and the agents that she serves.

PHONE
(516) 690-8120

Daniel Breen

Program Underwriter

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Daniel Breen

Dan is a graduate of York College in Pennsylvania. Having earned his degree in Business Marketing, Dan brings his business skills and his 8 years of experience in Accident and Health Underwriting to New Empire Group’s Umbrella Underwriting department.

PHONE
(516) 690-8128

Lina Gallego

Underwriting Associate

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Lina Gallego

Lina joined New Empire Group’s in 2009 in the Agency Accounting department. After completing her Associates degree Lina has worked in Real Estate, Property Management and Underwriting. Lina has since grown into her current position of Underwriting Associate for our exclusive Property Managers E&O Program. Lina’s experience makes her a valuable asset to New Empire Group.

PHONE
(516) 690-8026

Nicole Shiels

Agency Compliance

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Nicole Shiels

Nicole is a graduate of Farmingdale State University with a degree in Business Administration. Coming to New Empire Group with administrative experience at some of the most well known companies, Nicole brings with her all of the unique skills required to manage the many compliance issues of a national program manager.

PHONE
(516) 690-8121

Rachela Martin

Marketing/Systems Administrator

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Rachela Martin

Rachela brings over 15 years of administration and office operations experience to New Empire Group along with her high energy and enthusiasm. Rachela’s experience is invaluable in her handling of our technology and marketing needs as well as in her oversight of our account processing.

PHONE
(516) 690-8127

Michele Symes

Agency Administrator

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Michele Symes

Michele’s 10+ years of sales and marketing experience have given all her of the tools that she needs to deal with the many demands of her position as our Agency Administrator.

Her boundless energy and enthusiasm are infectious.

PHONE

(516) 690-8125