“The more you are willing to accept responsibility for your actions, the more credibility you will have.” -Brian Koslow Trust is defined as the reliance on the integrity, strength, ability, surety, etc. of a person or thing; confidence in them. Do you consider yourself trustworthy? The terms trust and credibility go hand in hand. Earning the …
Customer Services Tips to help you Stand Apart from the Rest… If you have ever answered the phone to an irate client complaining before you even say the word “Hello” you may not have been thinking – “What a great opportunity!”. It takes a certain temperament to accept complaints, to calm clients, to resolve their …
An Opportunity to Shine – Creating Value from Customer Complaints Read More »
You create a first impression within the first 30 seconds of greeting someone. How you greet them will set the tone for how your relationship with that individual will develop. If you do not take the time to greet them properly it could leave them with a negative impression of you whether you meant to …
“You Never Get A Second Chance to Make a First Impression” – Will Rogers Read More »
LinkedIn operates as the world’s largest professional network on the internet with more than 100 million members in over 200 countries and territories according to their press materials. Like Facebook and Twitter, LinkedIn is a great tool for Insurance Professionals to connect with new or existing clients, colleagues and re-connect with old classmates! Keep in …
LinkedIn – What is it & How will it Benefit You as an Insurance Professional? Read More »
Twitter is something most Insurance Professionals and businesses in general are a little wary of. It is normal to be skeptical of the unknown, but Twitter may be something you should seriously consider when trying to connect with other professionals and prospective clients within your industry. It is a simple & effective way of marketing …
Twitter, is it useful for Insurance Professionals? Read More »
